Part-Time Store Supervisor – Lead Exceptional Customer Experience

Monsoon; City of Edinburgh; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive salary

Exciting bonus scheme

Staff Uniform Allowance

Staff discount across Accessorize, Mon

Staff discount across Accessorize, Mon

Birthday day off

Job summary

Monsoon Accessorize in Edinburgh Princes Street is seeking a Part-Time Supervisor to lead the store team and deliver exceptional customer experiences. You will be a brand ambassador, drive performance, and help implement company policies while ensuring great service across every visit.

The role requires flexibility across the trading week, including peak periods, with a competitive salary, bonus potential, uniform allowance, staff discount across brands, and a birthday day off.

Qualifications

• Experience of supervising a team
• Proven examples of delivering excellence in customer service
• An individual who demonstrates, passion, drive, resilience and a can-do approach
• Confident to take ownership with a sense of responsibility.
• Communicates openly and effectively
• Good planning and organisational skills

Responsibilities

• Lead by example delivering great customer service, product knowledge and be a brand ambassador, ensuring this is a store of choice to all our customers.
• Drive store performance through managing and developing your team, ensuring they are motivated, knowledgeable, and exceeding expectations to deliver an exceptional customer experience.
• Support the Management team with the implementation of company procedures and policies.
• Ensure excellent customer service is delivered at all times.
• Support the Management team to ensure visual merchandising/window guidelines are communicated and implemented commercially for your store.
• Be flexible to be able to work variable days and hours across the week.

Skills

Supervisory experience

Customer service

Brand ambassador

Ownership mindset

Job description

Monsoon Accessorize in Edinburgh Princes Street is seeking a Part-Time Supervisor to lead the store team and deliver exceptional customer experiences. You will be a brand ambassador, drive performance, and help implement company policies while ensuring great service across every visit.

The role requires flexibility across the trading week, including peak periods, with a competitive salary, bonus potential, uniform allowance, staff discount across brands, and a birthday day off.