Retail Supervisor

Screwfix; Sunbury-on-Thames; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Retail Supervisor where you’ll lead a team and ensure high customer service standards. Enjoy a competitive salary, 28 days annual leave, and excellent training opportunities. Be part of a supportive and fun team while contributing to a growing business.

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing development

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Great at providing excellent customer service and translating that into sales.

Responsibilities

• Lead the team and set an example for customer service.
• Manage store standards including cash reconciliations and stock management.

Skills

Customer Service

Team Leadership

Sales

Flexibility

Job description

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With our excellent training programmes and varied shift patterns supporting a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

Key responsibilities

What’s it like to be a Retail Supervisor?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards – you’ll ensure everything runs smoothly, from cash reconciliations, customer queries, audit compliance, to stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Required Skills & Experience

You are…

• An experienced supervisor or duty manager used to managing a small team in a fast-paced environment.
• Great at providing excellent customer service and translating that into sales.
• Inquisitive, always questioning and seeking to improve.
• Passionate about our business.
• Friendly, flexible, reliable, honest, and willing to work hard.

What’s in it for you?

• Joining Screwfix means being part of a growing team full of support, opportunities, and fun!
• We offer a competitive salary.
• 28 days annual leave (including Bank Holidays), increasing with length of service, up to 33 days.
• An award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development to help you excel.

For more information, please email [e-mail].

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Note: Our hourly rates may include a location allowance, reviewed annually.

We are committed to equal opportunity employment and encourage applications from all qualified individuals. If you need support or adjustments to apply, contact us at [e-mail].