Retail Supervisor

JR United Kingdom; Brighton; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a vibrant stationery store in Brighton as a full-time Supervisor. You'll manage a passionate team, drive sales, and maintain high store standards. Ideal for those with retail experience looking to step up. Enjoy perks like extra holidays and a stationery allowance.

Benefits

Extra day of holiday after 1 year service

Stationery allowance up to £300 annually

Free sweet treats for hitting store targets

Brand ambassador scheme for buying trips

Qualifications

• At least 2 years of retail experience required.
• 1 year of supervisor experience preferred.

Responsibilities

• Assisting Store Manager with training and managing the team.
• Driving sales and meeting sales targets.
• Updating inventory with new stock arrivals.

Skills

Supervisor experience

Retail experience

Customer centric

Commercially minded

Positive attitude

Tools

POS

Lightspeed

Job description

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We are looking for a full time Supervisor for our Brighton store. The store is situated on the vibrant Sydney Street, five minutes walk from Brighton train station.

The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business.

A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun.

We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club!

Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We love organisation and we keep our store immaculate.

Papersmiths Perks

• An extra day of holiday after 1 years service
• A 3 tier stationery allowance to use in our shop annually up to £300
• Free sweet treats when you hit store targets
• A brand ambassador scheme to join our founder on buying trips

Duties Include

Store Management

• Assisting Store Manager in training, motivating and managing our team
• Assisting with recruiting new Papersmiths
• Follow our existing systems and introduce changes to make the more efficient and enjoyable
• Assisting Store Manager with holiday and absence management
• Assisting Store Manager with day to day running of the store
• Driving sales and meeting sales targets
• Managing instore systems including our POS, Lightspeed
• Ensuring the interior and exterior of the shop and stockroom are immaculate
• Enlist the help of others when needed to fix problems quickly
• Keeping stocked with necessary supplies
• Prepping, updating, replenishing resources and task sheets
• Customer service and making sales
• Banking and sales reporting

Inventory Management

• Updating the inventory with new stock arrivals
• Organising and overseeing stock checks
• Take direction from our Store Manager to create new displays
• Direct the refreshing and maintenance of displays as necessary ( daily - weekly)
• Assist with the installation of window displays

Skills Required

• Supervisor experience : 1 year ( preferred )
• Retail experience : 2 years ( mandatory )
• Commercially minded
• Customer centric with a positive attitude
• Experience in sharing specialist knowledge with customers
• Able to work weekends and holidays as required

Job Type

This is a permanent, full-time role based at our store on Sydney Street, Brighton, BN1 4EN. Start date June 2025

To apply, please send your CV and covering letter including your availability,to our Store Manager, Alli at [emailprotected] . Good luck!