Retail Supervisor

Toolstation; Royston; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading retail company as a Retail Supervisor in Royston. You'll support the Store Manager, engage with customers, and ensure a positive shopping experience. This role offers growth opportunities and comprehensive training, alongside generous benefits including holidays, pension, and discounts.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme and life assurance

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Recognition awards

Qualifications

• No prior retail experience needed, focus on great service.
• Must be flexible and a team player.

Responsibilities

• Support Store Manager and motivate the team.
• Check deliveries and stock shelves.
• Provide excellent customer service.

Skills

Teamwork

Positive Attitude

Reliability

Job description

Join to apply for the Retail Supervisor role at Toolstation

What you'll do

Retail Supervisor in Royston

40 hours per week

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course, as a retail supervisor, you’ll serve customers and support the Store Manager, but you’ll also be checking deliveries, picking items from the warehouse, and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Day-to-day

1. Supporting: Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team, or coaching the team to grow sales and achieve targets.
2. Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch, and putting orders together.
3. Delivering great service: Providing a great customer experience with a smile on your face – no matter how busy you are – and coaching the team to do the same.
4. Asking questions and building relationships: Making sure our customers leave the branch with everything they need for the job.
5. Building a fun working environment: Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What you'll bring

1. Hard work and passion: You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
2. A love of teamwork: Be happy to muck in and get your hands dirty.
3. A positive attitude: Make sure that our customers have a great experience while in our branch.
4. Reliability: Be there when we need you, be flexible, and fun to be around.
5. Yourself: Bring your whole self to work and let your true personality shine through.

What you'll get

You’ll find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to advance your career in retail, whether up the ladder, across the business, or into another role within the Travis Perkins Group. You’ll also be supported with training and development, including access to our Toolstation Academy programs.

Additionally, you'll receive some of the best benefits in retail:

• 22 days’ holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 other retailers
• Family-friendly policies around maternity, paternity, adoption, and surrogacy

About Toolstation

We’re one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. We serve trade customers, home improvers, and self-builders, delivering much more than tools. Our store expansion and the diversity of our Group mean we always have opportunities for ambitious individuals eager to grow with us.

How to apply

Interested? Want to learn more? Visit www.toolstationjobs.com or simply click apply.

Our policy is to employ the best-qualified individuals and provide equal opportunities for all employees, including promotion and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.