Retail Supervisor

Allscreens Nationwide Ltd; Bakewell CP; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Estate Pass for free Chatsworth access

Discounts at Devonshire Group hotels &

Job summary

Chatsworth is hiring a Retail Supervisor to oversee the Stables, Orangery and Farmyard gift shops. You will lead staffing, merchandising, stock and cash controls to ensure exceptional customer service and sales performance.

The role is 32 hours per week over 4 days (Wed–Sat) with flexibility at busy periods. You will work closely with the Retail Operations Manager to drive sales and deliver outstanding experiences for visitors.

Qualifications

• Comparable supervisory experience within a similar retail environment and commitment to uphold excellent customer care standards under pressure.
• Excellent written, verbal and numerical skills; prior cash handling experience is essential.

Responsibilities

• Oversee staffing across the Chatsworth gift shops (Stables, Orangery, Farmyard).
• Manage merchandising, stock, cash compliance and administration ( rostering, recruitment campaigns, payroll processing ).
• Drive sales, improve efficiency and support business growth in collaboration with the Retail Operations Manager.

Skills

Supervisory experience

Cash handling

Customer service

Team leadership

Job description

Are you a retail supervisor who thrives in a fast-paced, customer-focused environment? Do you love leading from the front,

motivating teams and making a real impact on sales and customer experience? If so, we have a great opportunity for an experienced

retail supervisor to assist with the supervision of the Stables, Orangery and Farmyard gift shops at Chatsworth.

About the Role

As our Retail Supervisor, you’ll play a key role in the day-to-day success of our retail operation. You’ll oversee staffing,

merchandising, stock, cash compliance and administration (which will include staff rostering, assisting with recruitment campaigns

and payroll processing), while inspiring your team to deliver exceptional customer service across our retail shops. Working

closely with the Retail Operations Manager and Assistant Operations Manager, you’ll help drive sales, improve efficiency and

support the continued growth of the business.

This is a permanent role, working 32 hours per week (09:30 - 18:00) over 4 days out of 7 with the main days being Wednesday to

Saturday. Flexibility will be required at busy periods (e.g. Christmas) and hours may vary slightly depending on the House

opening times.

Please see attached job description for further information.

What We’re Looking For

You should have comparable supervisory experience within a similar retail environment and be committed to upholding our excellent

customer care standards even when working under pressure. Excellent written, verbal and numerical skills are important, with

previous experience of handling cash being essential.

Why Join Us?

This is a fantastic opportunity to take ownership of a varied and rewarding role within a supportive team. You’ll have the chance

to shape the retail operation, develop your skills and be part of a business that values teamwork, ideas and great customer

experiences.

We offer several company benefits including an Estate Pass for free access to Chatsworth for you and guests plus discounts at

various hotels and restaurants across the Devonshire Group. Full details can be found

https://devonshiregroup.co.uk/work-with-us/colleague-benefits/

[https://devonshiregroup.co.uk/work-with-us/working-at-the-devonshire-group/]

This advert may close early so we advise early submission of your application.