Retail Supervisor

Wickes; North East; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Bonus potential 5%

Gain share bonus £300 monthly

Pension contribution up to 10%

Annual leave up to 35 days including 8

Staff discount 20%

Cycle to work

Life assurance

Aviva Digital GP

Financial education & loans

Discount platform

Gym membership savings

Job summary

Wickes in North East England is seeking a customer-focused store colleague to support the team and help drive a great shopper experience.

You will be a key-holder, supervise daily tasks, and ensure the store is tidy, orders are fulfilled, and customers receive help when needed.

Qualifications

• Customer service oriented
• Ability to train new starters
• Support scheduling rotas or be a key-holder

Responsibilities

• Supervise team to complete routine tasks
• Keep store in tip-top shape and fulfill orders
• Help customers find assistance and drive store success

Job description

About The Role...

Whatever the day brings safety will be your first priority. You will motivate, guide and support your colleagues to achieve the best customer experience possible. You will be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you will be there to drive success.

About You...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

What can we offer you?

You will be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We will also equip you with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays
  

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We are a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.