Retail Supervisor

Screwfix Direct Ltd; Loughborough; On-site; GBP 20,000 - 28,000; Part time

Job summary

An established industry player is seeking a Part-time Retail Supervisor to join their dynamic team in Shepshed. This role offers a unique opportunity to engage with customers while ensuring high standards in the store. With flexible shifts and comprehensive training programs, you will be well-supported in your career development. The company promotes a culture of inclusivity and support, ensuring that every team member feels valued. If you're passionate about retail and enjoy a varied workday, this position could be the perfect fit for you.

Benefits

Cycle to Work Scheme

High Street Shopping Discounts

Share Plans

Health and Wellbeing Discounts

Pension and Life Cover

Retail Discounts

Mental Health Support

Self-Development Opportunities

Inclusive Family Leave Policies

Qualifications

• Experience in retail or customer service roles.
• Ability to lead and motivate a team.

Responsibilities

• Assist customers and maintain store standards.
• Lead by example and support team members.

Skills

Customer Service

Team Leadership

Retail Operations

Education

High School Diploma

Job description

Are you passionate about retail and looking for a new challenge? We are hiring a Part-time Retail Supervisor for our Shepshed Screwfix branch.

This role requires availability on both weekdays and weekends.

You’ll be a vital part of the team, getting involved and leading by example. Whether assisting customers at the front or maintaining standards in the warehouse, customer focus is key. With excellent training programmes and flexible shift patterns, you'll be supported in building a promising career with us!

Opening hours:

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

Benefits and Development Opportunities

• Cycle to Work Scheme: Save up to 25-39% on bikes and accessories.
• High Street Shopping Discounts: Save at Screwfix, B&Q, and other retailers.
• Share Plans: Become a Kingfisher shareholder.
• Health and Wellbeing: 20% off Nuffield Gym memberships, mental health resources, and more.
• Pension and Life Cover: Contribute to our pension plan with up to 14% employer contribution and life insurance.
• Additional Benefits: Retail discounts, mental health support, self-development opportunities, and inclusive family leave policies.

Training Programmes

• First Steps to Management: 16-week programme for Service Assistants aiming for management roles.
• Power Up to Trade+: 12-15 month apprenticeship leading to a Trade+ Sales Supervisor role.
• Trade Up to Branch Manager: 15-month programme culminating in a Level 4 Retail Manager Apprenticeship.
• Learning for Life: Opportunities for broader life skills, including Maths and English coaching.

Employee Testimonials

"You get a different range of tasks every day. One day doing delivery, the next serving customers." - Joshy Phillips, Service Assistant

"My day is really varied: customer service, picking orders, deliveries, stock management." - Thiago, Trade Counter Assistant

"The supervisor position is a great opportunity to learn and progress."

Our Culture

We promote an inclusive, supportive environment through our Employee Inclusion Network, 'Us', fostering diversity and belonging.

Application Process

Apply online by submitting your CV and completing a Situational Judgement Test if applying for a Service Assistant role. Prepare for competency-based interviews and store visits.

Location

Old Station Close, Shepshed, Loughborough, LE12 9NJ