Retail Supervisor

Wickes; Redditch; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team as a key holder. In this role, you will prioritize safety and customer satisfaction while guiding your colleagues to deliver exceptional service. With opportunities for growth and a comprehensive benefits package, this position offers a chance to develop your career in a supportive environment. If you are enthusiastic about teamwork and customer service, this role could be the perfect fit for you.

Benefits

Up to 5% annual bonus

Up to 10% employer pension contribution

Up to 35 days of annual leave

20% colleague discount

Cycle to work scheme

Life assurance

Financial Education & loans

Discount platform for retailers

Cashback health scheme

Gym membership savings

Qualifications

• Experience in training new team members and supporting scheduling.
• Passionate about delivering exceptional customer service.

Responsibilities

• Motivate and guide colleagues to achieve the best customer experience.
• Supervise the team to complete routine tasks and ensure store readiness.

Skills

Customer Service

Team Leadership

Training

Motivation

Job description

About the role...

Whatever the day brings, safety will be your first priority. You’ll motivate, guide, and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders, or making sure every customer finds help, you’ll be there to drive success.

About you...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. Ideally, you have some experience training new team members, supporting scheduling rotas, or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

Please ensure to apply with an up-to-date CV attached. Applications without CVs currently will not be accepted. If you require adjustments to be able to apply, please submit a reasonable adjustment form below.

What can we offer you?

You’ll be supported with fantastic learning and development opportunities and have the chance to grow and develop your career with us. We’ll also provide a benefits package that includes:

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, and savings on gym memberships.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, you can read our flexible working statement here or let us know when you apply, and we can discuss this as part of your application process.

Apply now!

Vacancy Reference#99323

"Please contact us here if you require any adjustments within the application process. If you require reasonable adjustments at the interview stage, you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments - general enquiries or direct CV applications cannot be accepted via this form."