Retail Supervisor

Superdrug; London Borough of Southwark; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

28 days holiday

Staff discount 30%

Excellent training

Sales incentives

Stream earnings app

Enhanced sick pay

Job summary

Superdrug is looking for a proactive Supervisor to support the management team at our Southwark store. You’ll lead a small team, motivate colleagues, and drive daily sales while delivering excellent customer service.

You’ll focus on running the shop floor, stocking shelves, reducing shrinkage, and ensuring till accuracy. This is a part-time role with flexibility to cover shifts, offering training and development opportunities.

Qualifications

• Experience supervising a team in high-street retail.
• Ability to interpret KPIs such as sales and service.
• Ability to develop and coach others.

Responsibilities

• Lead and motivate a small team to achieve targets.
• Drive sales and deliver excellent customer service.
• Assist with stock, shelf presentation, and till accuracy.
• Help reduce shrinkage and ensure smooth store operations.

Skills

Supervisory experience

Team leadership

Understanding of KPIs

People development

Job description

Shape Your Leadership Journey – Become a Supervisor Today

Location: Unit 26, Surrey Quays Shopping Centre, Southwark, London SE16 2XU

Hours: 20 hours a week with the opportunity to work more hours

Shifts: Flexible Wed-Sat PM

Salary: £13.65 Per Hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We’re all about personality, we aim to have fun, and we work hard to deliver that Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here’s The Exciting Bit… A Great Day Includes

Can you motivate others and keep the energy high in a fast-paced environment? If you’re all about leading a team, smashing targets, and building a career you’re proud of, we’ve got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You’ll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you’ll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that’s what makes it fun!

What You’ll Bring To The Role

• Supervisory or team leader experience within a fast-paced high street retailerpreferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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