Retail Supervisor

Screwfix Direct Ltd; Ilfracombe; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading retail company as a Service Assistant in Ilfracombe, where you'll play a crucial role in customer interactions and warehouse operations. This position offers great training opportunities, diverse shift patterns, and a supportive work culture promoting inclusion and personal development.

Benefits

Cycle to work scheme

High street shopping discounts

Pension contributions up to 14%

Life cover up to 4x salary

Access to wellbeing programs

20% off gym memberships

Qualifications

• Ability to deliver excellent customer service in a retail environment.
• Strong communication skills for interaction with customers.
• Team player with a proactive mindset.

Responsibilities

• Assist customers at the front-of-house to ensure satisfaction.
• Maintain high standards in the warehouse.
• Participate in training programs for career progression.

Skills

Customer Service

Teamwork

Communication

Job description

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With our excellent training programmes and varied shift patterns supporting a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

01 / 14

Benefits and Development

• Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
• High Street Shopping Discounts: Save money at major high street retailers including Screwfix and B&Q.
• Share Plans: Become a Kingfisher shareholder with various schemes.
• Health & Wellbeing: 20% off Nuffield Gym memberships, mental health resources, and access to wellbeing programs.
• Financial Security: Pension schemes with contributions up to 14%, life cover up to 4x salary, and long service awards.

Training and Career Progression

• Training Programmes: Including First Steps to Management, Power Up to Trade+, and Trade Up to Branch Manager.
• Learning for Life: Opportunities to develop life skills and access to LinkedIn Learning.

Work Environment and Culture

We promote an inclusive, supportive culture through initiatives like our Employee Inclusion Network, 'Us'. We celebrate diversity and encourage everyone to be themselves.

Application Process

Apply online by submitting your CV and completing a Situational Judgement Test if applying for a Service Assistant role. Prepare for competency-based interviews, which may be conducted via phone or video, followed by a store visit.

Note:

This job posting is active and not expired.