Retail Supervisor

Wickes; England; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Bonus up to 5%

Gain share up to £300/month

Pension up to 10%

35 days annual leave

Job summary

Wickes in the United Kingdom is seeking a Retail Supervisor who will lead from the front to ensure safety, operational excellence and a standout customer experience. As a key holder, you will supervise, motivate and guide your team through daily store routines, from maintaining high store standards to fulfilling orders and sharing expert product knowledge.

You will support scheduling and training, helping the store perform well and deliver great service.

Qualifications

• Experience in retail or similar environment.
• Experience supervising or leading a team during busy periods.
• Ability to support team rotas and training.
• Focus on delivering a great customer experience while driving store performance.

Responsibilities

• Lead store routines while maintaining high store standards.
• Supervise and motivate the team during daily operations.
• Provide expert product knowledge and hands-on customer support.
• Perform key holder duties to ensure safety and smooth store running.

Skills

Retail supervision

Team leadership

Customer service

Job description

About The Role

As a Retail Supervisor, you will lead from the front to ensure safety, operational excellence, and provide exceptional customer experience. As a key holder, you will supervise, motivate, and guide your team through daily store routines, from maintaining high store standards and fulfilling orders to providing expert product knowledge and hands-on customer support.

About You

You have experience in retail or a similar environment, with a track record of supervising or leading a team when things get busy. You’re comfortable taking on key duties and supporting team rotas and training. You understand what helps a store perform well and care about giving customers a great experience while driving store success.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.