Retail Supervisor

Compass Group UK; Bridgnorth; On-site; GBP 8,000 - 12,000; Part time

Job summary

Compass Group UK&I, Medirest, is recruiting a dedicated Retail Supervisor on a part-time basis (16 hours per week) to help ensure smooth operations in healthcare services. You will supervise frontline staff, manage deliveries, tills, and stock, and foster a welcoming, efficient team environment.

The role requires strong communication, a customer‑facing approach, and the ability to work under pressure. Shifts are rotating; you will be a key holder and contribute to weekly rotas, stock orders, and

Qualifications

• Experience supervising frontline teams in a similar environment.
• Strong communication skills with a focus on customer service.
• Ability to work as part of a team and stay positive under pressure.

Responsibilities

• Ensure deliveries are checked and stored promptly and correctly.
• Supervise a team and maintain a positive, welcoming environment.
• Be a responsible key holder and manage till operations.
• Use the till, take orders and receive payments.
• Assist with weekly bookwork and other duties as needed.
• Produce weekly rotas per manager guidance.
• Place orders to maintain stock levels.
• Delegate tasks and keep the team proactive.
• Ensure compliance with food handling and health & safety standards.

Skills

Customer service

Communication

Team leadership

Tools

Till / Point of Sale

Job description

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 16 hours per week.

As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Rotating shifts

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Retail Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0510/43003007/52837628/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!