Retail Store Team Lead — Elevate Sales & Service

SUIT SUPPLY; Greater London; On-site; GBP 37,000 - 47,000; Full time

Benefits offered by this job

Clothing allowance

Generous employee discount

Comprehensive training program

Job summary

SUIT SUPPLY is seeking an Assistant Store Manager in the Greater London area. You will support the Store Manager in leading a professional store team to meet sales and service targets, uphold visual standards, and deliver an excellent customer and team experience.

The role requires strong leadership, exceptional customer service, and flexibility to work nights, weekends, and holidays. You will collaborate with training, HR, and store support teams to drive store performance and operations.

Qualifications

• Experience managing a store team.
• Proven customer service/clienteling skills.
• Flexible schedule including nights, weekends, holidays.

Responsibilities

• Lead and develop a professional store team to achieve goals and improve objectives.
• Collaborate with training teams to develop a gold standard team.
• Set weekly/monthly team objectives and monitor progress.
• Ensure professional appearance and highest level of customer service to maximize sales and create a personal customer experience.
• Ensure merchandise is displayed per visual guidelines.
• Collaborate with store support departments to optimize resources.
• Coordinate with HR on policies and development planning for the team.
• Perform other duties as assigned by Store Manager.

Skills

Management

Sales

Customer Service

Leadership

Communication

Job description

SUIT SUPPLY is seeking an Assistant Store Manager in the Greater London area. You will support the Store Manager in leading a professional store team to meet sales and service targets, uphold visual standards, and deliver an excellent customer and team experience.

The role requires strong leadership, exceptional customer service, and flexibility to work nights, weekends, and holidays. You will collaborate with training, HR, and store support teams to drive store performance and operations.