Retail Store Supervisor — Customer Experience Lead

Deckers Brands; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount

Mentorship program

Development opportunities

Job summary

Deckers Brands' UGG division is seeking a Full-Time Supervisor to support store leadership, deliver exceptional customer service, and uphold brand standards. You will coach staff, manage cash operations, monitor inventory, and help maintain Visual Merchandising guidelines to create memorable shopping experiences for customers in a fast-paced retail environment.

You will be integral to daily operations, contribute to store goals, and represent the Deckers Brands portfolio with a positive,

Qualifications

• Experience in a customer-facing role is expected.
• Retail supervisory experience is a plus.

Responsibilities

• Assist in opening and closing the store and ensuring safe, legal trading.
• Operate the cash register and handle money accurately.
• Check inventory daily and ensure products are stocked per Visual Merchandising guidelines.
• Support store operations and respond to issues with professionalism.

Skills

Customer service

Retail supervision

Communication

Problem solving

Tools

Cash register operations

Job description

Deckers Brands' UGG division is seeking a Full-Time Supervisor to support store leadership, deliver exceptional customer service, and uphold brand standards. You will coach staff, manage cash operations, monitor inventory, and help maintain Visual Merchandising guidelines to create memorable shopping experiences for customers in a fast-paced retail environment.

You will be integral to daily operations, contribute to store goals, and represent the Deckers Brands portfolio with a positive,