Retail Store Supervisor CEX Durham Arnison

Reality Enterprise Ltd T/A CEX; Pity Me; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Wage: £12.91 per hour

Casual Dress

Company events

Bonus Scheme

Job summary

Reality Enterprise Ltd T/A CEX is seeking a part-time Retail Store Supervisor for the Durham Arnison store. You will lead customer interactions, support the management team, and ensure smooth daily store operations.

The role emphasizes staff leadership, stock processes, and ensuring excellent customer service. The wage is £12.91 per hour, with casual dress, company events, and a bonus scheme. Join a dynamic tech retail environment with growth opportunities.

Qualifications

• Reliable
• Constructive problem solving abilities
• Integrity and strong work ethic
• Ability to work in a team environment
• Customer service, sales and people oriented
• Proactive
• Organisational skills

Responsibilities

• Sets an example and encourages staff to meet and exceed the company's goals and objective
• Exceed your targets and bring fresh ideas to the business
• Ensure the store is opened/closed in line with the policy
• Monitors staff on the tills
• Assists store management to achieve store goals and targets
• Trains and supports staff, setting goals where appropriate
• Maintains a positive team environment to ensure success
• Responds to customer issues in a professional manner
• Maintains the supervisor email account by actioning all emails on a daily basis
• Relabelling
• Stock Checks
• E-com
• Testing
• Daily/weekly/monthly paperwork
• Stock control - proficient in RMA/blocked phone processes
• Loss Prevention - Investigate stock issues

Skills

Reliable

Constructive problem solving abilities

Integrity and strong work ethic

Team environment

Customer service, sales and people

Proactive

Organisational skills

Job description

Retail Store Supervisor CEX Durham Arnison

Part Time

Retail Store Supervisor

Job Description

Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specialising in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Retail Store Supervisor for our Durham Arnison store. The Store Supervisor will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis, whilst working alongside the rest of the management team to ensure optimal operations of the store and team.

Key Duties and Responsibilities

• Sets an example and encourages staff to meet and exceed the company's goals and objective
• Exceed your targets and bring fresh ideas to the business
• Ensure the store is opened/closed in line with the policy
• Monitors staff on the tills
• Assists store management to achieve store goals and targets
• Trains and supports staff, setting goals where appropriate
• Maintains a positive team environment to ensure success
• Responds to customer issues in a professional manner
• Maintains the supervisor email account by actioning all emails on a daily basis

Daily Processes

• Relabelling
• Stock Checks
• E-com
• Testing

Store Standards

• Daily/weekly/monthly paperwork
• Stock control - proficient in RMA/blocked phone processes
• Loss Prevention - Investigate stock issues

Required Attributes / Qualities

• Reliable
• Constructive problem solving abilities
• Integrity and strong work ethic
• Ability to work in a team environment
• Customer service, sales and people oriented
• Proactive
• Organisational skills

Knowledge, Skills & Qualification

• Able to prioritise
• Flexible and adaptable to the needs of the organisation
• Problem-solving and decision-making aptitude
• Able to handle multiple priorities at one time

Compensation and Perks

• Wage: £12.91 per hour
• Casual Dress
• Company events
• Bonus Scheme