Retail Sales Assistant CEX Durham

Reality Enterprise Ltd T/A CEX; North East; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Staff discount

Job summary

Reality Enterprise Ltd T/A CEX is seeking a Part-time Retail Sales Assistant for our Durham store. The role involves delivering exceptional customer service, advising on products and pricing, and handling cash transactions with accuracy.

This part-time post requires weekend and weekday availability, 8 hours per week, and opportunities for career progression. Staff discount and a supportive environment are offered.

Qualifications

• Previous experience in a customer-facing environment is desirable.
• Strong numeracy skills for handling cash.
• Good verbal communication skills are essential.
• A keen interest in technology and current market trends.

Responsibilities

• Provide excellent customer service and meet customer needs.
• Advise customers on products and pricing.
• Handle cash transactions and till accuracy.
• Process orders and ensure on-time delivery/dispatch.
• Maintain store visual merchandising and tidiness.
• Assist with stock management and inventory control.

Skills

Customer service

Verbal communication

Numeracy

Flexibility

Job description

Job Title: CEX Retail Sales Assistant (Durham)

Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specializing in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Part-time Retail Sales Assistant for our Durham Store. This is a part time contract for 8 hours.
The Retail Sales Assistant will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis.

This roles requires full availability over weekends and weekdays as this is essential in this role.

Key responsibilities:

• Providing excellent customer service to all customers and ensuring their needs are met.
• Assisting customers with their purchases, including providing advice on products and pricing information.
• Handling cash transactions, managing payment transactions and ensuring till accuracy.
• Processing customer orders, ensuring they are delivered and dispatched on time.
• Maintaining the store’s visual merchandising standards to ensure it is always clean and tidy.
• Assisting with stock management and inventory control.

Requirements:

• Previous experience in a customer-facing environment would be highly desirable.
• Ability to handle cash transactions accurately with strong numeracy skills.
• Good verbal communication skills are essential, along with a proactive and outgoing attitude.
• A keen interest in technology and an awareness of current trends in the market.
• Flexibility with working hours as shifts and weekend work will be required.

We offer a competitive salary, staff discount on products and a great working environment with opportunities for career progression and development. If you feel that you have the necessary skills and experience, we’d love to hear from you.

Reality Enterprise Ltd T/A CEX is an equal opportunities employer and welcomes applications from all suitably qualified candidates.