Retail Store Supervisor

Mamas & Papas; Gateshead; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Retail Store Supervisor to join their Gateshead location. This role is pivotal in creating magical moments for families through exceptional customer service and team leadership. Supervisors will work closely with the Store Manager, guiding a dedicated team of Sales Consultants to ensure the store meets its objectives while providing a welcoming and knowledgeable shopping experience. With a commitment to diversity and inclusion, this company offers a supportive environment where your contributions will be valued and recognized. If you have a passion for retail and a knack for leading teams, this opportunity is perfect for you.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Bonus schemes

Employer pension from day 1

Staff discounts for family & friends

External offers & discounts via Benefits Hub

Health & critical illness cover

Family-related leave policies

Foster care & carers leave

Menopause-friendly employer

Qualifications

• Experience as a retail supervisor or senior sales assistant.
• Ability to lead by example and create memorable customer experiences.

Responsibilities

• Lead a small team of Sales Consultants to achieve store results.
• Deliver an outstanding customer experience in the store.

Skills

Customer Service

Team Leadership

Retail Management

Sales Experience

Education

High School Diploma

Retail Management Certification

Job description

Join to apply for the Retail Store Supervisor role at Mamas & Papas.

Overview

Our store teams are the warm arm of reassurance and the friendly face offering incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers along their parent journey, our teams create magical moments for families.

The Role of Store Supervisor

Our Supervisors are ambassadors of these magical moments and are central to our award-winning business. We are looking for an exceptional Supervisor to join our Mamas & Papas Gateshead store, leading a small team of Sales Consultants, working closely with the Store Manager to achieve store results and deliver an outstanding customer experience.

This is a 30-hour per week role, across 5 days, including weekends (Saturdays, Sundays, or both). (Apply to discuss shifts that suit you.)

If you have experience as a retail supervisor or senior sales assistant, enjoy creating memorable customer experiences, and can lead by example, we would love to hear from you.

How to Apply

• Click to download your CV and complete our short application form (2 mins max).

No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.

We are committed to diversity and inclusion and celebrate all cultures, ethnicities, and gender preferences.

Benefits

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Bonus schemes
• Employer pension from day 1
• Staff discounts for family & friends
• External offers & discounts via Benefits Hub
• Health & critical illness cover
• Family-related leave policies
• Foster care & carers leave
• Support for loss & bereavement
• Menopause-friendly employer
• Recognition schemes
• Sustainable initiatives and a great team environment

All benefits are subject to contract and individual scheme criteria.