Retail Store Supervisor

Mamas & Papas Limited; Gateshead; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated Store Supervisor for their Gateshead location. This role involves leading a small team of Sales Consultants to create magical moments for customers through exceptional service and product knowledge. The ideal candidate will have a background in retail supervision, a passion for customer satisfaction, and the ability to inspire their team. With a commitment to diversity and inclusivity, this company offers a supportive environment where employees can thrive. Join a fantastic team and contribute to a business that values its people and their well-being.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company bonus schemes

Employer pension contribution from day 1

Staff discounts for family & friends

External offers and discounts

Subsidised health & critical illness cover

Enhanced family-related leave policies

Support for loss and bereavement

Menopause-friendly employer

Qualifications

• Experience as a retail supervisor or senior sales assistant.
• Ability to lead and motivate a team effectively.

Responsibilities

• Lead a team of Sales Consultants to achieve store results.
• Deliver exceptional customer experiences and product insights.

Skills

Retail Management

Customer Service

Team Leadership

Sales Techniques

Education

High School Diploma

Retail Management Certification

Job description

Overview

Our store teams are the warm arm of reassurance and the friendly face that offers incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parent journey, our teams ensure that buying essentials like a pram, cot, or outfit creates magical moments to cherish forever.

The Role of Store Supervisor

Our Supervisors are ambassadors of these magical moments and the heart of our award-winning business. At Mamas & Papas, we are expanding our family and seeking an outstanding Supervisor for our Mamas & Papas Gateshead store. You will lead a small team of Sales Consultants, working closely with the Store Manager or management team to achieve store results and deliver an exceptional customer experience.

This Store Supervisor role is 30 hours per week, spread over 5 days, including weekends (Saturdays, Sundays, or both).

(Apply to discuss shifts that suit you)

If you have a background as a retail supervisor or senior sales assistant, enjoy putting smiles on customers' faces, leading by example, and supporting your team, we would love to hear from you.

How to Apply

To apply for this exciting Supervisor opportunity, please download your CV and complete our short application form, which takes about 2 minutes.

No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar, nor any associated terms & conditions.

Our Commitment to Diversity

At Mamas & Papas, we champion diversity of all cultures, ethnicities, and gender preferences. We believe in inclusivity to help us all progress in life.

Benefits

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company bonus schemes
• Employer pension contribution from day 1
• Staff discounts for family & friends, online and in-store
• External offers and discounts on holidays, travel, dining, gifts, and more
• Subsidised health & critical illness cover
• Family-related leave policies including enhanced maternity, IVF, surrogacy, paternity, and adoption leave
• Foster care & carers leave
• Support for loss and bereavement
• Menopause-friendly employer
• Employee recognition schemes

We are committed to sustainability and future generations. Visit our website to see our "For the Future" initiatives.

And yes, we have a fantastic team to work with!

(NB*: Benefits are subject to individual schemes and terms.)

Award Recognition

Finalists for 2024 Retail Week - "Happiest Retailer to Work For"