Retail Store Supervisor

Mamas & Papas Limited; Cheltenham; On-site; GBP 20,000 - 32,000; Part time

Job summary

Mamas & Papas Limited in Cheltenham seeks an Assistant Store Supervisor. You will lead a lively team, drive sales, and enhance customer experience, working 20 hours over 3 days. With diverse benefits like holidays and discounts, join our commitment to creating joyful moments for families.

Benefits

33 days holiday, increasing to 40 with service

Company Bonus Schemes

Employer pension contribution from day 1

Staff discounts for family & friends

External discounts on holidays, travel, dining, gifts, and more

Subsidised health & critical illness cover

Enhanced family leave policies

Qualifications

• Experience in a retail supervisory or senior sales role.
• Enjoy leading teams and creating memorable customer moments.

Responsibilities

• Lead a team of Sales Consultants to achieve store results.
• Deliver an exceptional customer experience.

Skills

Retail supervisory experience

Customer service excellence

Team leadership

Job description

Overview

Our store teams are the warm arm of reassurance and the friendly face offering incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parent journey, our teams ensure memorable moments for families purchasing essentials like prams, cots, or baby outfits.

The Role of Store Supervisor

Our Supervisors are ambassadors of these magical moments and the heart of our award-winning business. We are expanding our family and seeking an Assistant Store Supervisor at our Mamas & Papas Cheltenham store. You will lead a small team of Sales Consultants, working closely with the Store Manager to achieve store results and deliver an exceptional customer experience.

This Store Supervisor role covers 20 hours per week across 3 days, including weekends (Saturdays, Sundays, or both). (Apply to discuss shifts that suit you)

If you have a retail supervisory or senior sales background and enjoy creating memorable customer moments, leading by example, and supporting your team, we’d love to hear from you.

To Apply

Download your CV and complete our short application form (2 mins max). No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.

Our Commitment to Diversity

We are committed to championing diversity and inclusion, celebrating all cultures, ethnicities, and gender preferences through our campaigns and actions.

Benefits

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Staff discounts for family & friends
• External discounts on holidays, travel, dining, gifts, and more
• Subsidised health & critical illness cover
• Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, adoption, shared parental leave
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Employee Recognition Schemes

We are committed to sustainability and future generations. Learn more about our 'For the Future' initiatives on our website.

And, of course, a great team to work with!

(Note: Benefits subject to individual schemes and terms)

Award Recognition

Finalists for 2024 Retail Week - "Happiest Retailer to Work For"