Retail Store Supervisor

Mamas & Papas Limited; Banbury; On-site; GBP 22,000 - 28,000; Part time

Job summary

Join an award-winning team as a Store Supervisor at a leading baby product retailer in Banbury. This role involves leading a team, enhancing customer experiences, and engaging actively with the community. With 20 hours per week over 4 days, you'll play a crucial role in creating memorable moments for parents.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1

Staff discounts for family & friends

Subsidised health & critical illness cover

Family-related leave policies

Support for Loss and Bereavement

Qualifications

• Experience in retail supervisory or senior sales roles.
• Ability to lead a team and enhance customer experiences.
• Strong interpersonal skills and a customer-focused approach.

Responsibilities

• Lead a small team of Sales Consultants.
• Achieve store results and create excellent customer experiences.
• Guide customers through their product journey in-store.

Skills

Retail supervisory experience

Leadership

Customer service

Job description

Mamas & Papas at M&S
Gateway Retail Park,
Ruthvenfield Road,
Banbury,
Oxfordshire
OX16 3ER

Overview

Our store teams are the warm arm of reassurance and the friendly face offering incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parent journey, our teams ensure memorable moments with products like prams, cots, or baby outfits.

The Role of Store Supervisor

Our SUPERVISORS are ambassadors of these magical moments and the heart of our award-winning business. We are expanding our family and looking for an exceptional SUPERVISOR at our Mamas & Papas Banbury store, leading a small team of Sales Consultants and working closely with the store management to achieve store results and excellent customer experiences.

This Store Supervisor role covers 20 hours per week across 4 days, including weekends (Saturdays, Sundays, or both). (Apply to discuss preferred shifts)

If you have retail supervisory or senior sales experience, enjoy making customers smile, leading by example, and supporting your team, we would love to hear from you.

How to Apply

To apply for this supervisor role, please download your CV and complete our short application form (2 mins). No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.

Our Commitment to Diversity

We are committed to championing diversity and inclusion in all its forms, believing in the power of inclusivity to help us all progress.

Benefits

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Staff discounts for family & friends
• Offers & discounts across various external organizations
• Subsidised health & critical illness cover
• Family-related leave policies (including maternity, IVF, surrogacy, paternity, adoption, shared parental leave)
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Recognition & Appreciation Schemes

We are a business for the future, committed to sustainability and opportunity. Visit our website to see our "For the Future" commitment. And, of course, a great team to work with!

(Benefits subject to individual schemes & terms)

Award Recognition

Finalists for 2024 Retail Week - "Happiest Retailer to Work For"