Retail Store Supervisor

TN United Kingdom; Cardiff; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is looking for a passionate Store Supervisor to join their Cardiff team. This role involves leading a dedicated team, ensuring exceptional customer experiences, and contributing to the store's success. With a commitment to inclusivity and diversity, the company fosters a supportive environment where employees can thrive. The position offers flexible hours and a range of benefits, including generous holiday allowances and significant staff discounts. If you have a background in retail and a love for customer service, this is a fantastic opportunity to make a real impact in a vibrant team.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1

Significant staff discounts for family & friends

Offers & discounts across various external organizations

Subsidised health & critical illness cover

Family-related leave policies

Support for Loss and Bereavement

Employee Recognition Schemes

Qualifications

• Experience in retail supervisory or senior sales roles.
• Ability to lead by example and support team members.

Responsibilities

• Lead the store team to achieve results and enhance customer experiences.
• Work closely with the Store Manager to ensure smooth operations.

Skills

Retail Supervisory Experience

Customer Service

Team Leadership

Job description

Job Opportunity: Store Supervisor at Mamas & Papas Cardiff

Join our warm and welcoming store teams, the friendly faces offering product insight, knowledge, and trust. Whether through in-store personal shopping, car seat consultations, parent-to-be events, or guiding customers through their parent journey, our teams create magical moments to cherish forever.

The Role of Store Supervisor

Our Supervisors are ambassadors of these moments and the heart of our award-winning business. We are expanding our family and seeking an Assistant Store Supervisor to lead our Cardiff store team, working closely with the Store Manager to achieve store results and deliver exceptional customer experiences.

This is a 16-hour per week position, across 4 days, including weekends and evenings. (Apply to discuss shifts that suit you.)

If you have a retail supervisory or senior sales background, love making customers smile, leading by example, and supporting your team, we would love to hear from you.

No agencies please: We do not accept unsolicited CVs from recruitment agencies.

Our Commitment to Diversity

At Mamas & Papas, we champion inclusivity and celebrate diversity in all its forms through our campaigns and actions. We believe in the power of inclusivity to help us all move forward.

Benefits

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Significant staff discounts for family & friends
• Offers & discounts across various external organizations
• Subsidised health & critical illness cover
• Family-related leave policies, including enhanced pay for maternity, IVF, surrogacy, paternity, and adoption
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Employee Recognition Schemes

We are committed to sustainability and a better future for the next generation. Visit our website to view our "For the Future" commitment.

And, of course, a great team to work with!

(All benefits are subject to individual schemes and contract terms.)

Award Recognition

Finalists for the 2024 Retail Week "Happiest Retailer to Work For" award.