Retail Store Supervisor

Mamas & Papas Limited; Cardiff; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a passionate Store Supervisor to join their team in Cardiff. This role is pivotal in creating memorable experiences for customers, guiding them through their unique parenting journeys. As a Store Supervisor, you will lead a dedicated team, ensuring that every interaction is filled with warmth and trust. With a commitment to inclusivity and diversity, this company offers a supportive work environment and a range of benefits, including generous holiday allowances and employee recognition schemes. If you have a background in retail supervision and a love for customer engagement, this opportunity is perfect for you.

Benefits

33 days holiday, increasing up to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1

Significant staff discounts

Subsidised health & critical illness cover

Supportive family related leave policies

Employee Recognition and Appreciation Schemes

Qualifications

• Experience in retail supervision or senior sales roles.
• Ability to lead a team and enhance customer experiences.

Responsibilities

• Lead a small team of Sales Consultants to achieve store results.
• Provide exceptional customer service and create magical moments.

Skills

Retail supervision

Customer service

Team leadership

Sales assistance

Education

High school diploma or equivalent

Job description

Mamas & Papas at Marks and Spencers
Copthorne Way
Culverhouse Cross,
Cardiff
CF5 6Y2

Overview

Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

The Role of Store Supervisor

Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award-winning business. Here at Mamas & Papas, we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Cardiff store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.

This Store Supervisor opportunity covers 16 hours per week, across 4 days including either Saturdays, Sundays & evenings.

If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.

To Apply

To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2 mins max)

No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.

Our Commitment

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

We're a Business that cares, so here's just some of our Benefits on offer:

1. 33 days holiday, increasing up to 40 with service.
2. Buy & Sell holiday schemes
3. Company Bonus Schemes
4. Employer pension contribution from day 1 enrolment.
5. Significant staff discounts for family & friends from our shops & online
6. Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
7. Subsidised health & critical illness cover and insurances
8. Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
9. Supportive Foster Care & Carers Leave offering
10. Support for Loss and Bereavement
11. A Menopause Friendly Employer
12. Employee Recognition and Appreciation Schemes

At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment.

....Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

We're Award Winning!!

FINALISTS: 2024 - Retail Week "Happiest Retailer to Work For"