Retail Store Manager - Elevate Customer Experience & Sales

JG Foods t/a Grape Tree; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

JG Foods t/a Grape Tree in London’s Walthamstow is seeking a Retail Store Manager to lead daily store operations, ensure stock accuracy, and drive outstanding customer service. You will manage staff, operate the till, price and rotate stock, and uphold hygiene and safety standards across all areas of the store.

The role requires a hands-on leadership style and the ability to work flexibly across the store's Monday–Sunday opening hours, delivering a lasting, positive shopping experience for

Qualifications

• Experience in food retail or store management preferred.
• Strong stock control and cash handling skills.
• Ability to supervise staff and maintain high customer service standards.

Responsibilities

• Maintain stock levels, ensure shelves are stocked and correctly priced.
• Lead as a hands-on manager and support store team.
• Operate the till in line with company instructions.
• Deliver excellent customer service and resolve issues promptly.
• Ensure hygiene, cleanliness and safety in the store.
• Adhere to pricing, stock rotation and use-by date policies.
• Work across Monday–Sunday with flexible hours.
• Collaborate with colleagues to ensure smooth store operation.

Skills

Stock control

Customer service

Cash handling

Staff supervision

Till operation

Organised & practical

Tools

POS system

Job description

JG Foods t/a Grape Tree in London’s Walthamstow is seeking a Retail Store Manager to lead daily store operations, ensure stock accuracy, and drive outstanding customer service. You will manage staff, operate the till, price and rotate stock, and uphold hygiene and safety standards across all areas of the store.

The role requires a hands-on leadership style and the ability to work flexibly across the store's Monday–Sunday opening hours, delivering a lasting, positive shopping experience for