Retail Store Manager

Career Choices Dewis Gyrfa Ltd; Wythenshawe; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Training opportunities

Career progression

Inclusive environment

Job summary

Sodexo is hiring a Retail Store Manager at Wythenshawe Hospital, Manchester. The role leads a busy hospital retail operation, focusing on safety, efficiency and outstanding customer service. You will drive sales, coach teams, manage stock and ensure food safety and Health & Safety compliance.

Join a supportive, inclusive team committed to delivering an exceptional retail experience for hospital staff, patients and visitors. The role offers a competitive package and opportunities for progression.

Qualifications

• Experience leading busy retail, hospitality or food service operations.
• Proven ability to lead, motivate and develop high-performing teams.
• Strong commercial mindset with experience delivering sales and operational targets.
• Excellent customer service and communication skills.

Responsibilities

• Lead day-to-day operation of our busy retail offer, ensuring safe, efficient and customer-focused service.
• Coach and develop your team to deliver exceptional customer service and operational excellence.
• Drive sales growth through merchandising, promotions and commercial initiatives.
• Monitor performance metrics and identify opportunities to maximise revenue and profitability.
• Manage stock control, minimise waste and maintain product availability.
• Ensure high standards of food safety, hygiene and Health & Safety compliance.
• Build strong relationships with colleagues, stakeholders and customers hospital-wide.

Skills

Retail leadership

Team motivation

Customer service

Sales targets

Job description

£30,000 to £30,000 per year, Competitive

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

25/09/2026

About this job

Job Description Job Title: Retail Store Manager Location: Wythenshawe Hospital, Manchester Salary: £30,000.00 Hours & Shift: 40 Hours / 5 days over 7 Blue Light Card Job Introduction Are you a passionate retail leader who thrives in afast-paced environment and loves developing high-performing teams?

At Sodexo, we know that great food and excellentservice can make a real difference to people's day.

We're looking for anambitious and customer-focusedRetail Store Managertolead our vibrant retail operation atWythenshawe Hospital,one of the largest and busiest hospital sites in the region.

This is a fantastic opportunity to join anestablished, supportive and genuinely fantastic team who are committed todelivering an exceptional retail experience for hospital staff, patients andvisitors every day.

You'll have the freedom to bring fresh ideas, drivecommercial performance, shape the customer journey and make a visible impactwithin a healthcare environment where what you do truly matters.

If you're ready to lead from the front, inspire peopleand take pride in delivering outstanding retail experiences, we'd love to hearfrom you.

Please read the attached full job description What You'll Do: Lead the day-to-day operation of our busy retail offer, ensuring a safe, efficient and customer-focused service.

Inspire, coach and develop your team to deliver exceptional customer service and operational excellence.

Drive sales growth through effective merchandising, promotions, product placement and commercial initiatives.

Monitor performance metrics and identify opportunities to maximise revenue and profitability.

Manage stock control processes, minimise waste and maintain excellent product availability.

Ensure the highest standards of food safety, hygiene, compliance and Health & Safety are consistently achieved.

Build strong relationships with colleagues, stakeholders and customers across the hospital community.

Support innovation, continuous improvement and the development of new retail offers that enhance the customer experience.

What You Bring: Previous experience managing a busy retail, hospitality or food service operation.

Proven ability to lead, motivate and develop high-performing teams.

A strong commercial mindset with experience delivering sales and operational targets.

Excellent customer service skills and a passion for creating memorable experiences.

Strong organisational and planning skills with the ability to prioritise in a fast-paced environment.

Experience managing stock, controlling costs and reducing waste.

Confident communication skills with the ability to build positive working relationships at all levels.

Knowledge of food safety, HACCP and Health & Safety standards, or a willingness to develop this expertise.

What we offer: Working with Sodexo means being part of somethingbigger.

You'll join a team that values respect, teamwork and innovation whilesupporting a hospital environment that serves thousands of people every day.

At Wythenshawe Hospital, you'll be joining an established and welcoming team where collaboration, support and customerservice are at the heart of everything we do.

We believe in developing ourpeople, recognising success and creating opportunities for career progression.

In return, we offer: Competitive salary and benefits package Access to training and development opportunities Career progression within a global organisation A supportive and inclusive working environment The opportunity to make a genuine difference every day Ready to take the next step in yourretail management career?

Sodexoreserves the right to close this advertisement early if we are in receipt of ahigh volume of applications.

About Sodexo AtSodexo, our purpose is to create a better everyday for everyone to build abetter life for all.

As the global leader in services that improve theQuality of Life, we operate in 55 countries, serving over 100 million consumerseach day through our unique combination of On-Site Food and FM Services,Benefits & Rewards Services and Personal & Home Services.

We arecommitted tobeingan inclusive employer.

We are a forces friendlyemployer.We welcome and encourage applications from people with a diversevariety of experiences, backgrounds, and identities.We encourage ouremployees to get involved with our Employee Networks such as Pride, SodexoParents & Carers, Sodexo Disability, Ability network, So Together,Generations and Origins.

We’re aDisability Confident Leader employer.We’re committed to changingattitudes towards disability, and making sure disabled people have the chanceto fulfil their aspirations.We run a Disability Confident interviewscheme for candidates with disabilities who meet the minimum selection criteriafor the job.

SodexoDisability, Ability network, So Together, Generations and Origins.

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