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Sodexo Ltd; Wythenshawe; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Mental health support

Employee Assistance Programme

Wellbeing app access

Sodexo Discounts Scheme

Salary Finance Platform

Retirement Plan

Death-in-Service

Learning and development

Cycle to Work

Volunteer opportunities

Flexible work environment

Competitive compensation

Uniform provided

Job summary

Sodexo Ltd at Wythenshawe Hospital in Manchester is seeking a Back of House Patient Dining Manager to lead the patient dining operation, ensure safe, high-quality service and support patient wellbeing daily. You will manage the full patient dining service, including dietary requirements, menu development, stock control and budget accountability.

Join a collaborative team to develop staff, drive continuous improvement and deliver exceptional dining experiences in a busy healthcare environment.

Qualifications

• Experience managing a large-scale catering operation.
• Proven ability to lead, motivate and develop high-performing teams.
• Strong financial awareness with budgets, labour costs and stock control.
• Sound understanding of food safety and health and safety compliance.
• Excellent communication with a wide range of stakeholders.

Responsibilities

• Lead and manage the day-to-day patient dining service, ensuring patients receive a high-quality meal experience every day.
• Oversee menu planning and nutritional service delivery in partnership with clinical and dietary teams.
• Inspire and develop a diverse team, fostering service excellence and teamwork.
• Manage budgets, labour deployment, stock control and waste reduction.
• Ensure full compliance with food safety, health and safety policies.
• Build relationships with stakeholders to enhance the patient dining experience.
• Lead service improvements and drive continuous quality improvements.

Skills

Catering management

Team leadership

Budget management

Food safety

Health & safety

Communication skills

Healthcare catering experience

Job description

• Location: Wythenshawe Hospital | Manchester
• 40 hrs 5 days over 7

At Sodexo, we believethat every patient deserves an exceptional dining experience. We're looking oan inspiring and people-focusedBack ofHouse Patient Dining Manager to lead our patient dining operationatWythenshawe Hospital, ensuringthe delivery of a safe, high-quality and compassionate service that supportspatient wellbeing every day. The role is responsible for managing the fullpatient dining service, including special dietary requirements, menudevelopment, stock management and budget accountability.

Job Introduction

This is more than acatering management role.

As our Patient DiningManager, you'll play a key part in creating positive experiences for patientsduring their hospital stay while leading a dedicated team that genuinely caresabout the service they provide. You'll be joining an established, supportiveand highly engaged team at Wythenshawe Hospital where collaboration, innovationand customer service are at the heart of everything we do.

You'll have theopportunity to influence service delivery, develop your team, drive continuousimprovement and make a meaningful difference in a busy healthcare environment.If you're passionate about people, operational excellence and deliveringexceptional service, we'd love to hear from you.

What You'll Do

• Lead and manage the day-to-day patient dining service, ensuring patients receive a high-quality meal experience every day.
• Oversee menu planning, special dietary requirements and nutritional service delivery in partnership with clinical and dietary teams.
• Inspire, coach and develop a diverse team, creating a positive culture focused on service excellence and teamwork.
• Manage budgets, labour deployment, stock control and waste reduction to deliver an efficient and cost-effective operation.
• Ensure full compliance with food safety, health and safety, company and Trust policies.
• Build strong relationships with key stakeholders, colleagues and service users to continually enhance the patient dining experience.
• Lead service improvements, champion innovation and introduce new ideas that improve quality and patient satisfaction.
• Monitor operational performance, audits and customer feedback, implementing actions that drive continuous improvement.

What You Bring

• Experience managing a large-scale catering, hospitality or food service operation.
• Proven ability to lead, motivate and develop high-performing teams within a customer-focused environment.
• Strong financial awareness with experience managing budgets, labour costs and stock control.
• A sound understanding of food safety, hygiene standards and health and safety compliance.
• Excellent communication skills and the ability to build positive relationships with a wide range of stakeholders.
• A proactive and resilient approach, with the ability to perform effectively in a fast-paced and ever-changing environment.
• A genuine passion for customer service and improving the experience of patients, visitors and colleagues.
• Experience within healthcare catering would be advantageous, but equally we're keen to hear from talented leaders from other hospitality and food service backgrounds.

Why Join Us

At WythenshaweHospital, you'll be joining a fantastic team that is passionate aboutdelivering outstanding service and making a real difference to patients everyday. You'll be empowered to bring your ideas, develop your career andcontribute to a service that has a direct impact on patient wellbeing.

If you're anenthusiastic leader who enjoys developing people, driving standards andcreating exceptional dining experiences, this could be the perfect next step inyour career.

What we offer

Working with Sodexois more than a job; it's a chance tobe part of something greater.You'll belongin a company andteam that values you foryou;you’ll act with purpose and have an impactthrough your everyday actions; and you’ll be able to thrive in your ownway.In addition, we also offer a range of resources, rewards and benefitsfor our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Sodexo reserves theright to close this advertisement early if we are in receipt of a high volumeof applications.

About Sodexo

At Sodexo, ourpurpose is to create a better every day for everyone to build a better lifeforall.As the global leader in services that improve the Quality of Life, weoperate in55 countries, serving over100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services, and Personal & HomeServices.

We are committedtobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety ofexperiences, backgrounds, and identities.We encourage our employees toget involved with our Employee Networks such as Pride, Sodexo Parents &Carers, Sodexo Disability, Ability network, So Together, Generations andOrigins.

We're a DisabilityConfident Leader employer.We're committed to changing attitudes towardsdisability, and making sure disabled people have the chance to fulfil theiraspirations.We run a Disability Confident interview scheme for candidateswith disabilities who meet the minimum selection criteria for the job.

Sodexo Disability,Ability network, So Together, Generations and Origins.