Retail Store Manager

BT Group; Newry; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Retail Store Manager, where your leadership will inspire a dynamic team in a vibrant retail environment. You'll be at the forefront of delivering exceptional customer experiences while driving commercial success. With a focus on coaching and developing your team, you'll cultivate a high-performance culture that embraces innovation and community engagement. This role offers significant earning potential and a supportive work-life balance, allowing you to thrive in your career while making a meaningful impact in your community.

Benefits

Significant earning potential through commission

24/7 access to an online GP

Market-leading paid carer’s leave

Equalized family leave with 18 weeks full pay

Huge discounts on EE & BT products

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental coverage

Qualifications

• Proven track record in leading large teams to achieve commercial results.
• Strong ability to foster high-performance culture focused on KPIs.

Responsibilities

• Lead the team to deliver individual and collective objectives.
• Drive revenue and provide excellent customer service.

Skills

Team Leadership

Customer Service Excellence

Coaching and Development

Commercial Acumen

Education

Experience in Retail Management

Job description

Retail Store Manager

Posting Date: 6 May 2025

Function: EE Retail

Unit: Consumer

Location: Newry (R270), Newry (N.I), United Kingdom

Long Description

Join Our Team as a Retail Store Manager!

At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.

Day to day, you’ll be leading your team to deliver both individual and collective objectives, including driving revenue and providing excellent customer service. You’ll communicate with stakeholders across the business to ensure a clear strategy and support for your store. You will foster a high-performance culture focused on financial and behavioural KPIs, whilst capitalising on new retail opportunities.

As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. Bringing fresh ideas and building strong relationships with customers and the community will be key to building loyalty among first-time visitors.

What’s In It for You? Here are some of the benefits we offer at EE:

• Significant earning potential through commission, rewards, and incentives.
• 24/7 access to an online GP for you and your immediate family.
• Market-leading paid carer’s leave.
• Equalized family leave with 18 weeks full pay and 8 weeks half pay.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Season Ticket Travel Loan.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.

We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. Join us and be part of a team where you can truly make a difference!