Retail Store Manager

JG Foods t/a Grape Tree; Deal; On-site; GBP 24,000 - 32,000; Full time

Job summary

JG Foods t/a Grape Tree is seeking an ambitious Retail Store Manager for our Deal store. You will report to the Retail Operations Manager and ensure fast, efficient, and unrivalled customer service while keeping the store well stocked, clean, and visually appealing.

You will manage stock ordering, handle deliveries and banking, supervise staff, operate the till, and uphold high hygiene and safety standards across the store. Flexibility to work across the week is essential.

Qualifications

• Experience in food retail or supermarket environments.
• Strong stock control, ordering, and cash handling skills.
• Excellent staff supervision and organisational abilities.
• Flexible to work across opening hours including weekends.
• Hands-on manager delivering high customer service standards.

Responsibilities

• Manage stock levels, orders, deliveries and banking.
• Operate the till in line with company policy.
• Lead and supervise store staff to ensure smooth operation.
• Maintain high standards of hygiene, cleanliness and safety in-store.
• Deliver exceptional customer service and promote sales.

Skills

Customer service

Stock control

Staff supervision

Cash handling

Organisational skills

Job description

We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our DEAL store. You will be reporting to the Retail Operations Manager and typically your duties will include, You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.

• a) Strong understanding of stock control ie ordering goods, dealing with deliveries and banking monies
• b) You must be a hands on manager
• c) Operate the till in accordance with the company instructions
• d) Provide highest possible standard of customer service.
• e) Ensure that the shelves are well filled/stocked and faced up at all times.
• f) Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the ``use by`` date and advise management of any ``Best before`` issues.
• g) Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
• h) Observe company rules at all times and report any breach of company rules witnessed.
• i) Ensuring all staff fully co-operate to ensure the smooth running of the store.

• a) Ability to provide excellent customer service, ideally with experience in food retail.
• b) Good cash handling skills.
• c) Excellent staff supervision and organisational skills
• d) Organised & practically minded, be able to roll your sleeves up and get stuck in
• e) You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.

The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours.

We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets