Retail Team Lead: Sales & Visual Merchandising Mentor

ON RUNNING; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

ON RUNNING in the United Kingdom is seeking a Lead Store Advisor to drive sales performance, mentor staff, and uphold operational excellence. You will supervise customer interactions, manage inventory, and implement visual merchandising plans.

You will bring 2-3 years in retail operations and at least 1 year leading teams, with a passion for Outlet, Running, Fashion or Sports. Strong communication and a keen eye for in-store presentation are essential, as is flexibility to work weekends,

Qualifications

• 2-3 years in retail operations or a customer-focused environment.
• At least 1 year leading teams, managing projects, or driving performance improvements.
• Experience in Outlet, Running, Fashion or Sports is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Supervise customer interactions to ensure service standards.
• Optimize inventory management and stock control.
• Execute visual merchandising plans to maintain brand standards.
• Contribute ideas to improve store processes and operations.

Skills

Team leadership

Customer service

Communication skills

Visual merchandising

Retail operations

Job description

ON RUNNING in the United Kingdom is seeking a Lead Store Advisor to drive sales performance, mentor staff, and uphold operational excellence. You will supervise customer interactions, manage inventory, and implement visual merchandising plans.

You will bring 2-3 years in retail operations and at least 1 year leading teams, with a passion for Outlet, Running, Fashion or Sports. Strong communication and a keen eye for in-store presentation are essential, as is flexibility to work weekends,