Retail Store Colleague — Customer-Focused & Growth-Oriented

JD GROUP; Monmouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday allowance

Staff discount

Bike discount

Gym membership

Development opportunities

Apprenticeships & qualifications

Job summary

JD GROUP Store Colleague role in a busy retail setting focuses on delivering outstanding customer experiences, greeting shoppers, and keeping displays fresh and well-stocked.

You will support till work, stock replenishment, and general store tasks, while upholding high standards and working as part of a dynamic team. This position offers opportunities for development and progression within the business.

Qualifications

• Positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills

Positive attitude

Communication

Willingness to learn

Flexibility

Job description

JD GROUP Store Colleague role in a busy retail setting focuses on delivering outstanding customer experiences, greeting shoppers, and keeping displays fresh and well-stocked.

You will support till work, stock replenishment, and general store tasks, while upholding high standards and working as part of a dynamic team. This position offers opportunities for development and progression within the business.