Store Colleague — Customer-Driven Retail Pro

JD GROUP; Croydon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday allowance

Staff discount

Bike discount

Gym membership

Personal development

Apprenticeships

Job summary

JD GROUP in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers with energy, maintain displays, replenish stock, and uphold brand standards.

You will work as part of a friendly team, using in-store devices to check stock, assist customers, and handle till tasks. Expect shifts including weekends, evenings, and busy seasonal periods, with a positive mindset and willingness to learn to grow within the business.

Qualifications

• Positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills

Positive attitude

Communication skills

Teamwork

Willingness to learn

Shift flexibility

Job description

JD GROUP in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers with energy, maintain displays, replenish stock, and uphold brand standards.

You will work as part of a friendly team, using in-store devices to check stock, assist customers, and handle till tasks. Expect shifts including weekends, evenings, and busy seasonal periods, with a positive mindset and willingness to learn to grow within the business.