Retail Store Assistant

Cancer Research UK; Sefton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Wellbeing support

Job summary

Cancer Research UK is seeking a part-time Retail Store Assistant for the Southport Superstore. The role involves delivering excellent customer service, working with the team to meet sales and fundraising goals, and maintaining shop standards and safety.

You will engage with the local community and participate in fundraising events while supporting store operations. The position offers 26 hours per week with permanent contract and a starting pay of £12.71 per hour, plus benefits.

Qualifications

• Excellent customer service experience in a busy retail environment.
• Ability to manage own workload and work well in a team.
• Strong communication skills and relationship building with local community.

Responsibilities

• Provide excellent customer and supporter service.
• Help the shop achieve ambitious sales and fundraising targets.
• Maintain shop standards including visual presentation and health and safety.
• Build relationships with the local community and Cancer Research UK colleagues.
• Support fundraising events to hit targets.
• Take keyholder responsibility when required.

Skills

Customer service

Teamwork

Communication

Workload management

Job description

Retail Store Assistant Southport Superstore

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail Store Assistant

£12.71 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Southport Superstore

Contract: Permanent

Working hours: Part time 26 hours per week

Closing date: Tuesday 29th September 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: Sunday 4th October 2026 23:55

**The internal title for this role is Shop Assistant.

At Cancer Research UK, we exist to beat cancer.

We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.

• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.

• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.

• Creating relationships with your local community and Cancer Research UK colleagues.

• Supporting fundraising events for your store to achieve fundraising targets.

• Taking keyholder responsibility as required (training provided).

What are you looking for?

• An understanding of what makes great customer service.

• Experience of working in a busy customer service environment.

• The ability to manage your own workload and work independently when required.

• The ability to work well in a team.

• Excellent communication skills.

What will I gain?

Our work – from funding cutting‑edge research to developing public policy – will change the world. It’s exciting to be part of our team.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.