Retail Store Assistant (Glasgow, Queen street)

Cancer Research UK; Glasgow; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts on travel

Gym membership

Job summary

Cancer Research UK is seeking a part-time Shop Assistant at our Glasgow Queen Street store. You will provide friendly, high-quality customer service and help hit fundraising targets in a vibrant community shop.

You'll work as part of a store team, maintain shop standards, support events, and may take on keyholder responsibilities. The role offers the chance to develop retail skills and contribute to a meaningful cause.

Qualifications

• Experience delivering excellent customer service in a retail setting.
• Ability to manage workload and stay productive in a busy shop environment.
• Strong teamwork and communication skills with colleagues and customers.

Responsibilities

• Provide excellent customer and supporter service.
• Work as part of the shop team to achieve sales and fundraising targets.
• Maintain shop standards including presentation, safeguarding, and health and safety.

Skills

Customer service

Busy environment

Workload management

Teamwork

Communication

Fashion interest

Retail experience

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail store assistant £12.71 per hour Reports to: Shop manager Department: Trading Location: Glasgow Queen street Contract: Permanent Working hours: Part time 15 hours per week Closing date: 20th September 2026

The internal title for this role is Shop Assistant. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided)

What skills are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.The ability to work well in a team.
• Excellent communication skills.
• And ideally An understanding or an interest in fashion.
• Retail experience

Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

Please contact [e-mail] or 020 3469 8400 as soon as possible.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.