Retail Shop Manager — Weekend Availability, 37.5h Contract

White Stuff; Kingston upon Thames; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

25 days holiday plus bank holidays

Volunteer days

Employee discount

BUPA Medical

Healthcare cash plan

Life Assurance

Pension

Job summary

White Stuff is seeking a Shop Manager to lead a flagship store, drive commercial performance and own KPIs in a dynamic fashion retail environment. You will manage the team, deliver exceptional customer experiences, and ensure our brand standards are reflected in visual presentation and store operations.

Reporting to the Area Manager, you will optimize stock, coordinate promotions, and foster local community engagement while living our core values and supporting charity initiatives.

Responsibilities

• Train, coach and motivate the shop team to deliver an outstanding instore customer experience in line with our Be Friendly, Be Valuable, Be Inspiring pillars.
• Monitor customer needs through multichannel shopping and activation of loyalty tools.
• Maintain product knowledge and explain features to support styling and purchases.

Job description

White Stuff is seeking a Shop Manager to lead a flagship store, drive commercial performance and own KPIs in a dynamic fashion retail environment. You will manage the team, deliver exceptional customer experiences, and ensure our brand standards are reflected in visual presentation and store operations.

Reporting to the Area Manager, you will optimize stock, coordinate promotions, and foster local community engagement while living our core values and supporting charity initiatives.