Retail Shop Manager

Julian House; Devizes; On-site; GBP 20,000 - 23,000; Part time

Job summary

Julian House is seeking a part-time Retail Shop Manager to oversee shop operations, manage volunteers, and maximize sales. This role offers the opportunity to make a significant impact in the community while enjoying benefits such as a competitive salary and generous annual leave. Ideal candidates will have management experience in retail and a proactive, customer-focused approach.

Benefits

27 days annual leave plus bank holidays

30% staff discount at charity shops

Generous pension scheme

Free monthly training sessions

Employee Assistance Programme

Qualifications

• Experience in general management, preferably in retail.
• Demonstrated customer-focused approach.
• Knowledge of Health & Safety regulations.

Responsibilities

• Manage shop operations and staff effectively.
• Maximize sales and achieve performance targets.
• Recruit and train volunteers.

Skills

Customer focus

Proactive approach

Basic Knowledge of Health & Safety

Education

General management experience

Retail experience

Job description

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Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Shop Manager

Salary: £20,000 (FTE £25,000)

Hours: Part-time 30 hours a week

Contract type: Permanent

Location: Trowbridge

The Role: To manage a Julian House shop; To ensure effective and efficient management of volunteers, paid staff, premises, and stock; To maximize sales and achieve agreed performance targets; To ensure that all appropriate standards of security and health and safety are met. To positively promote the charity and its message to members of the public and other stakeholders.

Responsibilities Include

• Achieve the shop income and profit targets by maximizing sales, minimizing costs and constantly looking at better ways to promote the business, working with the area manager to create a shop environment which meets the needs of the business.
• Be the main key holder for the shop - responsible for opening and closing and attending emergency call outs.
• Actively recruit and train volunteers to support the efficient running of the store and promotion of charity aims.
• Ensure that all administrative and financial procedures are followed, including - banking of money, weekly returns, petty cash account, KPI’s, volunteer records etc.
• Ensure own safety, and the safety of those around. Comply with duties under the Health and Safety legislation.
  
  

Qualifications / Requirements

• General management, preferably in retail.
• A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.
• Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
• Retail experience.
  
  

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators
• For all the fantastic and valuable work you'll be doing, this makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
  
  

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Shop Manager role, please get in touch with George (Recruitment Specialist) on [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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