Retail Shift Leader

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Retail Shift Leader at a bustling airport store, where your leadership will ensure smooth operations and delightful customer experiences. This role is perfect for those with a passion for customer service and a desire to lead. You will engage with customers, oversee a dedicated team, and manage daily operations, all while fostering a positive and energetic atmosphere. If you're ready to take charge and make sweet things happen, this opportunity is for you!

Qualifications

• Experience in retail or willingness to learn in a leadership role.
• Positive energy and customer-focused attitude.

Responsibilities

• Manage shifts, engage with customers, and boost sales.
• Lead and motivate the team while maintaining store standards.

Skills

Retail Experience

Customer Service

Leadership

Teamwork

Flexibility

Education

High School Diploma

Job description

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Join Our Krispy Kreme Team as a Retail Shift Leader!

Are you ready to lead the sweetest team in town? Step into the spotlight as a Retail Shift Leader at our airport store, where you'll be at the heart of the action, ensuring smooth operations and delightful customer experiences.

Key Responsibilities:

1. Manage your shift by engaging with customers, serving smiles and doughnuts, boosting sales, and maintaining safety and cleanliness.
2. Lead and motivate your team, handle cash register duties, serve beverages, package treats, and keep the display inviting.
3. Handle behind-the-scenes tasks such as stock checks, weekly reports, team recruitment, and ensuring team satisfaction. When the manager is away, you'll oversee the store.

What We're Looking For:

• Experience in retail or a willingness to learn and grow into a leadership role.
• People-first attitude, customer obsession, and positive energy.
• Team player with a sense of ownership and initiative.
• Flexible availability, including weekends and weekdays.
• Energetic, reliable, hardworking, and eager to learn.

Think you have what it takes to keep the glaze flowing and the team glowing? Apply now and let's make sweet things happen!

About Krispy Kreme

Our People: We celebrate diversity and welcome everyone—foodies, sports fans, gamers, book lovers, and more—to join our team.

Our Doughnuts: Famous for our handmade, fresh daily doughnuts, crafted by our dedicated team members.

Culture: Our leadership team shapes a positive culture—visit our careers page to learn more.

Environmental Responsibility: We are committed to sustainability and reducing our environmental impact. Learn more on our Social Responsibility page.