Retail Shift Lead: Inspire Team & Great Service

Tesco Retail; England; On-site; GBP 18,000 - 26,000; Part time

Job summary

Tesco is hiring a Shift Lead to oversee store operations and lead the team across all areas, ensuring a great customer experience. The role offers varied shifts with a guaranteed minimum of 16 hours per week, and pay starts at £15.59 per hour, rising to £16.86 in stores within the M25.

Flexibility and effective communication are valued to sustain excellent service. Applicants should have experience in a team lead or management position in a fast-paced retail setting, with a passion for inclusive

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Communication

Customer service

Adaptability

Job description

Tesco is hiring a Shift Lead to oversee store operations and lead the team across all areas, ensuring a great customer experience. The role offers varied shifts with a guaranteed minimum of 16 hours per week, and pay starts at £15.59 per hour, rising to £16.86 in stores within the M25.

Flexibility and effective communication are valued to sustain excellent service. Applicants should have experience in a team lead or management position in a fast-paced retail setting, with a passion for inclusive