Retail Security Specialist — Paid Lunch Break & Growth Path

Mitie Cleaning & Hygiene Services; Loughborough; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Uniform provided

SIA licence renewals support

Pension schemes

Online GP access

Job summary

Mitie is seeking a Retail Security Officer to provide a confident, approachable presence on the shop floor, protect people, prevent loss and ensure a safe customer experience. Flexible shifts are discussed at interview, offering a pattern that fits your life while building a rewarding career with Mitie.

Responsibilities include patrols, customer service, CCTV operation, and collaboration with store management and local authorities. Comprehensive benefits and ongoing training are provided.

Qualifications

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Professional presence

SIA licence

Tools

CCTV systems

Job description

Mitie is seeking a Retail Security Officer to provide a confident, approachable presence on the shop floor, protect people, prevent loss and ensure a safe customer experience. Flexible shifts are discussed at interview, offering a pattern that fits your life while building a rewarding career with Mitie.

Responsibilities include patrols, customer service, CCTV operation, and collaboration with store management and local authorities. Comprehensive benefits and ongoing training are provided.