Retail Security Pro - Calm, Customer-Focused Protector

Mitie Group plc.; Glasgow; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

20% colleague discount

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Mitie Group plc. is hiring a Retail Security Officer for M&S in Glasgow Silverburn. The role offers £13.58 per hour and guaranteed 40+ hours per week, with a focus on creating a safe, welcoming and secure environment for customers and colleagues.

You’ll stay calm under pressure, lead with professionalism, and deliver great service while protecting people, stores and products. A visible store presence and strong communication are essential.

Qualifications

• Previous security experience is preferred.
• SIA licence is desirable but not essential.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.
• Proactive mindset with quick decision-making.
• Genuine passion for customer service and safety.

Skills

Security experience

SIA licence

Communication skills

Interpersonal skills

Calm under pressure

Decision making

Customer service

Safety oriented

Job description

Mitie Group plc. is hiring a Retail Security Officer for M&S in Glasgow Silverburn. The role offers £13.58 per hour and guaranteed 40+ hours per week, with a focus on creating a safe, welcoming and secure environment for customers and colleagues.

You’ll stay calm under pressure, lead with professionalism, and deliver great service while protecting people, stores and products. A visible store presence and strong communication are essential.