Retail Security Officer: Visible Presence & Flexible Shifts

Mitie Cleaning & Hygiene Services; Sheffield; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

Training and progression opportunities

Job summary

Mitie is looking for a confident Retail Security Officer to protect people and property on the shop floor. The role offers flexible shifts discussed at interview and opportunities for a stable career with Mitie, including paid lunch breaks and development pathways.

You will be responsible for deterring theft, providing exceptional customer service, and coordinating with store teams and local authorities. A valid SIA licence is required or training may be provided.

Qualifications

• SIA licence required or willing to complete training.
• Full 5-year checkable employment or education history (essential for vetting).

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance safety onsite.

Skills

SIA Licence

Customer service

Presence on shop floor

Job description

Mitie is looking for a confident Retail Security Officer to protect people and property on the shop floor. The role offers flexible shifts discussed at interview and opportunities for a stable career with Mitie, including paid lunch breaks and development pathways.

You will be responsible for deterring theft, providing exceptional customer service, and coordinating with store teams and local authorities. A valid SIA licence is required or training may be provided.