Retail Security Officer — Paid Breaks & Flexible Shifts

Mitie Cleaning & Hygiene Services; Worcester; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

Job summary

Mitie is seeking a confident Retail Security Officer to protect people and property on the shop floor while delivering excellent service. You’ll deter theft, patrol stores, and work with management to ensure a safe, positive shopping environment.

Flexible shifts are discussed at interview, offering a pattern that fits your life while progressing a rewarding career with Mitie. Join a team that values your time and contributions.

Qualifications

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Professionalism

Attention to detail

Proactive approach

Job description

Mitie is seeking a confident Retail Security Officer to protect people and property on the shop floor while delivering excellent service. You’ll deter theft, patrol stores, and work with management to ensure a safe, positive shopping environment.

Flexible shifts are discussed at interview, offering a pattern that fits your life while progressing a rewarding career with Mitie. Join a team that values your time and contributions.