Retail Security Officer – Paid Lunch & Flexible Shifts

Mitie Group plc.; Ferndown; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

PAID lunch break

Guaranteed contracted hours

Pension schemes

Job summary

Mitie Group plc. is seeking a Retail Security Officer to protect customers and staff on the shop floor. The role offers a consistent, professional environment with flexible shifts and a friendly team.

You will help deter theft, provide excellent customer service, and operate CCTV systems to reduce stock loss while coordinating with store management and police partners. A valid SIA licence is required or training support may be provided.

Qualifications

• Valid SIA licence (or willingness to complete training)
• Proactive, professional and customer-focused approach
• Full 5-year checkable employment/education history for vetting
• Ability to deliver high standard customer service on busy shop floors

Responsibilities

• Provide a visible, reassuring presence on the shop floor
• Deliver outstanding customer service at all times
• Deterrence of theft and anti-social behaviour
• Carry out regular store patrols and CCTV monitoring
• Work closely with store management and Police partnerships
• Use Body Worn CCTV to enhance onsite safety

Skills

Customer service

SIA licence

CCTV operation

Patrols and vigilance

Tools

Body Worn CCTV

Job description

Mitie Group plc. is seeking a Retail Security Officer to protect customers and staff on the shop floor. The role offers a consistent, professional environment with flexible shifts and a friendly team.

You will help deter theft, provide excellent customer service, and operate CCTV systems to reduce stock loss while coordinating with store management and police partners. A valid SIA licence is required or training support may be provided.