Retail Security Officer | SIA Licensed, Customer-Focused

Ward Security; Gillingham; Sur place; GBP 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Programme

ReWard Benefits Platform

SIA Licence Savings Scheme

Life Assurance

Training & Career Development

Employee Referral Scheme

Cycle to Work Scheme

Pension

Wellbeing Support

Annual Star Awards

Résumé du poste

Ward Security in Gillingham is seeking an experienced Security Officer to deliver outstanding customer service while maintaining a safe, secure environment. You will be visible, approachable and proactive, helping deter crime and respond confidently to incidents.

The role requires a valid Door Supervisor and CCTV SIA licence, with a 4-on/4-off shift pattern that includes weekends and bank holidays. A strong commitment to attendance and professional conduct is essential.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Professional and presentable at all times.
• Ability to engage professionally with people at all levels.
• Reliable and punctual with shift requirements.

Responsabilités

• Maintain a visible security presence with regular foot patrols across designated areas.
• Control access to premises by checking IDs and safeguarding entry.
• Monitor CCTV and alarm systems and respond to alerts.
• Welcome and assist visitors, provide directions and escort as needed.
• Record incidents, logs and visitor movements accurately and promptly.

Connaissances

Communication

Customer service

Professional appearance

Description du poste

Ward Security in Gillingham is seeking an experienced Security Officer to deliver outstanding customer service while maintaining a safe, secure environment. You will be visible, approachable and proactive, helping deter crime and respond confidently to incidents.

The role requires a valid Door Supervisor and CCTV SIA licence, with a 4-on/4-off shift pattern that includes weekends and bank holidays. A strong commitment to attendance and professional conduct is essential.