Retail Security Officer: Protection, Safety & Customer Service

Staffline; Salisbury; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

5.6 weeks holiday

Progression training

Life assurance

Employee discount schemes

Refer a friend

Free uniform

Job summary

Staffline, in partnership with TSS, is recruiting a Retail Security Officer to safeguard client premises and staff while delivering a high standard of service. You will be part of a large, international security provider offering training and progression.

The role emphasizes teamwork, customer interaction, and maintaining a professional appearance with a valid SIA licence. Full induction and site training are provided.

Qualifications

• Great communication and exceptional customer service skills are essential.
• A confident communicator who can work in a team and with digital devices.
• Must be aged 18 or over.

Responsibilities

• Provide a visible uniformed deterrent and contribute to client safety.
• Adhere to loss prevention policy and protect staff and visitors.
• Deter potential troublemakers on site within the law.
• Observe and report incidents using the proper systems.
• Carry out duties as directed by client or site manager.
• Maintain up-to-date site knowledge and flag local developments.
• Understand and implement Fire and Safety evacuation procedures.
• Assist with staff and contractor searches when required by the client.
• Keep the security base clean and tidy at all times.
• Always present a professional image with full uniform and valid SIA license.

Skills

Communication

Customer service

Tech-savvy

Job description

Staffline, in partnership with TSS, is recruiting a Retail Security Officer to safeguard client premises and staff while delivering a high standard of service. You will be part of a large, international security provider offering training and progression.

The role emphasizes teamwork, customer interaction, and maintaining a professional appearance with a valid SIA licence. Full induction and site training are provided.