Retail Security Officer — Patrol, Service & Reporting

Mitie Cleaning & Hygiene Services; Bletchley; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Paid breaks

Job summary

Mitie Cleaning & Hygiene Services in Bletchley is seeking a Retail Security Officer to cover full-time hours across 5 days. The role offers 31 hours weekly at £12.71/hour, with paid breaks and a requirement for a valid SIA licence and at least one year in security.

You will patrol, assist customers, and report incidents while upholding Mitie’s standards. The position emphasizes strong customer service, the ability to work under pressure, and adherence to health and safety protocols.

Qualifications

• Valid Door Supervisor SIA Licence
• Minimum one year security experience
• Retail experience preferred
• Excellent customer service skills
• Self-starter with initiative
• Strong report writing ability

Responsibilities

• Use ASCONE to maintain the security of the site
• Conduct regular patrols of the site
• Deliver customer service to staff and visitors
• Support staff with reasonable requests
• Complete accurate incident reports and logs
• Call emergency services and Control Room as needed

Skills

Door Supervisor Licence

Customer service

Self-starter

Report writing

Communication skills

Under pressure

Job description

Mitie Cleaning & Hygiene Services in Bletchley is seeking a Retail Security Officer to cover full-time hours across 5 days. The role offers 31 hours weekly at £12.71/hour, with paid breaks and a requirement for a valid SIA licence and at least one year in security.

You will patrol, assist customers, and report incidents while upholding Mitie’s standards. The position emphasizes strong customer service, the ability to work under pressure, and adherence to health and safety protocols.