Retail Security Officer - Paid Lunch, Flexible Shifts

Mitie Cleaning & Hygiene Services; Birmingham; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

SIA licence renewals support

Induction and ongoing training

Retail discounts

Job summary

Mitie Cleaning & Hygiene Services is seeking a confident Retail Security Officer to protect staff and customers on the shop floor, deter theft and maintain a safe, positive shopping environment.

You will provide a visible presence, deliver excellent customer service and work with store management, police and local networks. Flexible shifts offer stability and opportunities within Mitie’s extensive benefits programme.

Qualifications

• A proactive, professional and customer-focused approach.
• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Proactive mindset

Professional attitude

Job description

Mitie Cleaning & Hygiene Services is seeking a confident Retail Security Officer to protect staff and customers on the shop floor, deter theft and maintain a safe, positive shopping environment.

You will provide a visible presence, deliver excellent customer service and work with store management, police and local networks. Flexible shifts offer stability and opportunities within Mitie’s extensive benefits programme.