Retail Security Officer: Paid Lunch Breaks

Mitie Cleaning & Hygiene Services

Chippenham

On-site

GBP 19,000 - 22,000

Full time

14 days+

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Benefits offered by this job

Guaranteed hours

Pension schemes

Uniform provided

SIA licence renewals support

Training & career progression

Retail discounts

Job summary

Mitie Cleaning & Hygiene Services is hiring a Retail Security Officer to provide a visible, friendly security presence on the shop floor while protecting staff and customers. You’ll deter theft, deliver great service and support store teams to create a safe shopping environment.

Flexible shifts are discussed at interview and there is a focus on progression within the Mitie team, with paid lunch breaks and fully paid time on shift.

Qualifications

A valid SIA licence (or willingness to complete the training – we may be able to support you with this).
A full 5-year checkable employment or education history (this is essential for vetting).
A proactive, professional and customer-focused approach.

Responsibilities

Providing a visible, reassuring presence on the shop floor.
Delivering outstanding customer service at all times.
Deterring theft, anti-social behaviour and public order offences.
Carrying out regular store patrols.
Operating CCTV systems to reduce crime and stock loss.
Working closely with store management teams.
Supporting partnerships with Police and local crime networks.
Using Body Worn CCTV to enhance safety for everyone onsite.

Skills

Customer service

Visible presence

Patrols

CCTV awareness

Team collaboration

Conflict de-escalation

Job description

Flexible shifts are discussed at interview and there is a focus on progression within the Mitie team, with paid lunch breaks and fully paid time on shift.

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