Retail Security Officer — Flexible Shifts & Paid Lunch Break

Mitie Group plc.; Biggleswade; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Generous annual leave

Pension scheme

Uniform provided

SIA renewal support

Training program

Retail discounts

Online GP access

Career progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to ensure a safe, positive shopping experience for customers and colleagues. You will protect people and property, deter theft and operate CCTV systems across flexible shifts.

The role emphasizes energy, professionalism and a calm presence with paid lunch breaks and contracted hours, covering multiple locations in the region.

Qualifications

• SIA licence or willingness to complete training.
• A full 5-year checkable employment or education history.
• A proactive, professional and customer-focused approach.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance safety onsite.

Skills

SIA licence

5-year history

Customer-focused

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to ensure a safe, positive shopping experience for customers and colleagues. You will protect people and property, deter theft and operate CCTV systems across flexible shifts.

The role emphasizes energy, professionalism and a calm presence with paid lunch breaks and contracted hours, covering multiple locations in the region.