Retail Security Officer — Paid Lunch & Flexible Shifts

Mitie Cleaning & Hygiene Services; Highweek; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and training

Retail discounts

Online GP access

Career progression opportunities

Job summary

Mitie Cleaning & Hygiene Services is seeking a confident Retail Security Officer to protect people and create a safe shopping environment on the shop floor. The role involves deterring theft, patrolling stores and collaborating with management to maintain safety and customer service excellence.

Shifts are flexible and discussed at interview; the position offers paid lunch breaks, guaranteed hours, and clear opportunities for progression and development within Mitie.

Qualifications

• Valid SIA licence or willingness to complete training.
• Full 5-year checkable history for vetting.
• Professional and customer-focused approach.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance safety onsite.

Skills

SIA Licence

Customer service

Vigilant presence

Job description

Mitie Cleaning & Hygiene Services is seeking a confident Retail Security Officer to protect people and create a safe shopping environment on the shop floor. The role involves deterring theft, patrolling stores and collaborating with management to maintain safety and customer service excellence.

Shifts are flexible and discussed at interview; the position offers paid lunch breaks, guaranteed hours, and clear opportunities for progression and development within Mitie.