Retail Security Officer – Flexible Shifts & Overtime

Carlisle Support Services; Cannock Chase; Remote; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Competitive hourly pay

Company Pension Scheme

Enhanced Maternity and Paternity

Health and Wellbeing Plans

Stream - wage access

Full induction and training

Quality kit and uniform

Funded SIA top up training

Employee Assistance Program

Refer a Friend Scheme

Job summary

Carlisle Support Services is seeking motivated security officers to join our team in Cannock. You will provide a professional security presence, ensuring safety and customer wellbeing while delivering excellent service to our prestigious clients.

Full training is provided, with ongoing support and opportunities for career development within a leading UK security provider. The role offers a two-week rotating shift pattern and a paid hourly rate of £14.65.

Qualifications

• Age: 18+ (due to legal requirements)
• SIA License: Guarding or Door Supervision licence required
• Background Check: 5 years of verifiable work and address history (BS7858)
• Dependable, punctual, and flexible in approach
• Smart, professional appearance with a friendly attitude
• Passionate about doing a great job and eager to learn
• Security experience welcomed, willingness to learn is key
• Able to engage positively with clients and the public, creating warm interactions
• Excellent people skills and ability to build trust

Responsibilities

• Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy
• Providing a professional, visible, and approachable security presence
• Handling incidents with care and confidence, ensuring a peaceful environment
• Conducting security patrols to deter risks and control access points
• Proactively engaging with the public in a friendly and helpful manner
• Responding to incidents, always prioritising safety
• Offering guidance, information, and a welcoming first point of contact for customers
• Following and managing security procedures with confidence
• Collaborating with team members to build strong working relationships and foster a positive work environment

Job description

Carlisle Support Services is seeking motivated security officers to join our team in Cannock. You will provide a professional security presence, ensuring safety and customer wellbeing while delivering excellent service to our prestigious clients.

Full training is provided, with ongoing support and opportunities for career development within a leading UK security provider. The role offers a two-week rotating shift pattern and a paid hourly rate of £14.65.