Retail Security Officer — Flexible Hours & Benefits

Carlisle Support Services; Walsall; Hybrid; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Pension scheme

Enhanced maternity & paternity

Health & wellbeing plans

Stream - financial flexibility

Full induction and ongoing training

Quality kit and uniform

SIA top up training

Employee Assistance Program

Refer a Friend Scheme

Job summary

Carlisle Support Services in Brownhills, Walsall, WS8 6DZ, is seeking a Retail Security Officer to join our team. You’ll provide a professional security presence, ensure safety, and engage with customers in a welcoming manner. The role offers flexible hours and overtime with comprehensive training and progression opportunities. Location: Brownhills, Walsall.

Pay: £14.65 per hour. Hours: 6 hours per week (5.5 paid hours) Sundays 10:00–16:00. Overtime available.

Qualifications

• Age 18+ (legal requirement)
• SIA Guarding or Door Supervision licence required
• Background check with 5 years of verifiable work/address history (BS7858)
• Dependable, punctual and flexible
• Smart, professional appearance with friendly attitude
• Passionate about doing a great job and eager to learn
• Security experience welcomed but willingness to learn is essential
• Able to engage positively with clients and the public
• Excellent people skills and ability to build trust

Responsibilities

• Ensure safety and wellbeing of colleagues, offering reassurance and empathy
• Provide a professional, visible and approachable security presence
• Handle incidents with care and confidence to maintain a peaceful environment
• Conduct security patrols to deter risks and control access points
• Proactively engage with the public in a friendly and helpful manner
• Respond to incidents with safety as a priority
• Offer guidance, information and a welcoming first point of contact for customers
• Follow and manage security procedures with confidence
• Collaborate with team members to build strong working relationships and foster a positive work environment

Skills

Reliable

Punctual

Flexible

Professional appearance

People skills

Willing to learn

Job description

Carlisle Support Services in Brownhills, Walsall, WS8 6DZ, is seeking a Retail Security Officer to join our team. You’ll provide a professional security presence, ensure safety, and engage with customers in a welcoming manner. The role offers flexible hours and overtime with comprehensive training and progression opportunities. Location: Brownhills, Walsall.

Pay: £14.65 per hour. Hours: 6 hours per week (5.5 paid hours) Sundays 10:00–16:00. Overtime available.